Warranty Policy

Refurbon – Certified Pre-Owned Devices

1. Warranty Coverage

This Warranty covers manufacturing defects in materials and workmanship for Refurbon Certified Pre-Owned devices purchased directly from Refurbon or its authorized partners.

2. Warranty Period

All eligible devices are covered for a period of One (1) Year from the original date of purchase. Proof of purchase is mandatory to claim warranty service.

3. What Is Covered

• Free repair of covered defects
• Replacement of the device with an equivalent model if repair is not feasible
• Store credit if both repair and replacement are not possible

4. What Is Not Covered

• Damage caused by misuse, drops, or accidents
• Liquid or moisture damage
• Unauthorized repairs or modifications
• Normal wear and tear or cosmetic damage
• Software issues, viruses, or data loss
• Battery degradation due to normal usage
• Damage caused by non-original chargers or accessories

5. Warranty Claim Process

To submit a claim:

• Provide the device and its original proof of purchase
• Refurbon will inspect the device and confirm eligibility
• Repair or replacement may take 3–7 working days

6. Limitations

• The warranty is non-transferable and applies only to the original purchaser
• Indirect, incidental, or consequential damages are not covered
• Accessories like chargers, cables, cases, etc. are not included

7. Right to Modify

Refurbon reserves the right to modify, update, or discontinue this Warranty Policy at any time without prior notice.

8. Support Contact

Email: sales@refurbon.com

Battery Health

Variations in battery health or degradation due to normal usage are not covered under this warranty. Battery performance will naturally diminish over time, which is considered normal and does not qualify as a manufacturing defect.